Information and Library Services

An Information and Library Services Apprenticeship covers roles in libraries, archives and information services – all of which exist to give people the information they want to find.

People working in libraries do a range of work – you’re as likely to be organising a storytelling session for children, helping people learn to use a computer, or working with someone to trace their family tree, as you are to be cataloguing and indexing books.

Archivists take care of collections of historical items and documents in companies and communities, working with all types of materials, from books and maps to film and electronic files.

Increasingly, the best companies are those which make the best use of knowledge and information, with specialist staff ensuring that the right information is easily available to colleagues and customers. Information services work can involve writing reports for staff, managing intranets, website content, running workshops for staff on adopting best practice, or helping people find the right information.

Working in information services and libraries requires organisation and excellent customer service skills in order to help people find what they’re looking for. This Apprenticeship is a good base for moving on to further education, as career progression in this field often requires a degree.