Advice and Guidance

Rather than preparing you for work in a particular sector, this Apprenticeship covers skills that are transferable across a broad range of them. From housing and finance to career guidance and helplines, many areas of industry incorporate advice and guidance into job roles.

As an apprentice, you could find yourself working in a building society, advising on financial matters; in a visitor centre, recommending day excursions; or offering advice as a support worker with social services…the possibilities are considerable in this growing field, and an Advice and Guidance qualification will help your CV if you want to be involved.

No matter what type of organisation you work for, you’ll learn about its core values, services and procedures, which will help you to assist customers. You could be providing advice and guidance face-to-face, or over the phone on one of the 1,500 different advice lines in the country.

For this job, you’ll need good communication skills and even better listening abilities. You’ll also need a thorough understanding of your specialist subject so you can confidently explain things to others to help them fully understand the options available to them.