Retail Motor Industry: Roadside Assistance and Recovery

This Apprenticeship is about the recovery and repair of motor vehicles at the roadside.

It’s bad news when your car breaks down, especially miles away from home. We can’t do without the roadside assistance and recovery technicians who come to the rescue and examine the vehicle, carry out minor repairs, and safely tow it to a garage if necessary.

The technician’s job begins when they are notified of the whereabouts of a broken-down customer. Though they’re given basic information about the problem, there’s a lot they won’t know until they get there, so they need to travel prepared with spare parts, tools, battery chargers and even computers to check for faults.

As an Apprentice, you’ll be out on the road with an experienced vehicle recovery technician, assessing breakdowns and safely removing vehicles and transporting them to garages. Advanced Apprentices will be qualified to carry out roadside repairs, if possible.

This is a perfect role for those who like working on vehicles but don’t want to be in a garage all day. It involves lots of driving (so you’ll need a full driver’s licence) and weekend/overtime work, as well as good customer service skills.