IT and Telecoms Professionals

This Apprenticeship covers work in a broad range of digital technologies that help us use and share information, such as mobile phones, computers, broadband provision, and satellite communications. IT and telecoms jobs are no longer just about the technology. All jobs now require you to have good people skills as well as the technical skills you’ll gain during your Apprenticeship.

Apprentices have the choice of focusing on either telecoms or IT. Telecoms covers broadband, mobile phones and satellite communications. It’s a fast-moving sector, so apprentices should have a keen interest in new technology. Telecoms apprentices will learn things like customer care, system security, managing software development, and basic IT applications.

The IT industry develops computer solutions that help businesses and individuals become more successful in their work. IT professionals serve customers in all types of business. They could be developing software or websites, helping companies set up new systems, or training people to use their IT facilities. IT apprentices will study software installation, communication skills and technical fault diagnosis, and gain an IT qualification from a recognised group such as Microsoft or CompTIA.

The industry is looking for 142,000 new workers over the next three years, so the career prospects are excellent.